Question: Can’T Contact Uber Driver Lost Item?

How do I recover my lost phone with Uber?

Tap on Menu (☰) on the left top corner of the app –> Select any trip from ‘Your Trips’ –> Scroll down & select ‘I lost an item’ –> Tap on ‘My friend/ relative lost their phone in an Uber’ & provide a few required inputs.

We will try and reach the driver-partner and will share an update usually within 24 hours..

How do you get a hold of an Uber driver?

If you have just requested a ride, you can tap the bar with your driver’s info at the bottom of the screen and select “Contact”. If you’re contacting your driver after a ride about a lost item, you can go to the “Your Trips” section, select the appropriate ride and select “I lost an item” to get in touch with them.

How do I contact Uber customer support by phone?

To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

What happens if you forget something in an uber?

Uber says that neither it nor its drivers “are responsible for the items left in a vehicle after a trip ends,” so there’s no guarantee you’ll get anything back, or that your driver will be able to get it to you immediately.

What to do if Uber driver won’t return lost item?

In the app and on the website, at the bottom of the “Contact a driver about a lost item” page, enter a phone number that you have access to, and hit “Submit.” Uber will instantly call you at this number and attempt to connect you with the driver.

How do I contact Uber for lost property?

Here’s how:Open the Uber app and tap on the Menu (☰) on the top left corner.Select ‘Your Trips’ and scroll to the trip where you think you may have left an item behind.Click ‘I lost an item’ and select ‘Contact driver about a lost item. ‘Read the lost item information, then enter your mobile number and tap SUBMIT.Oct 11, 2018

Do Uber drivers return lost items?

A $15 fee is charged to you once your lost item is returned. Drivers are independent contractors and this is to compensate them for their time. The entire fee is passed on to the driver.

How do I report a lost item to Uber?

Here’s what to do:Tap “Your Trips” and select the trip where you left something.Tap “I lost an item”Tap “Contact driver about a lost item”Scroll down and enter the phone number you would like to be contacted at.More items…•Mar 5, 2019

How much do you tip a lost Uber driver?

He suggested a flat fee ranging from $20 to $40 for returning a phone to customers if the driver is already far away from the passenger. So if you do happen to leave something behind and have a driver make a long haul to get something back to you, you may want to tip on top of that $15.

Why doesn’t Uber have a phone number?

No, they do not. Uber used to have an email address that passengers could use to contact them regarding issues, but they discontinued it in favor of in-app support. While you’ll still find references to a customer support email in other guides to contacting Uber, such information is out of date.

Can you call uber without app?

It’s easy to request an Uber ride without the app, and it’s just as fast and efficient as the app. It requires a minimal amount of data to request an Uber ride online, so you should always be able to find a ride if you have internet access. … You can also log in at riders.uber.com to download a receipt for the ride.

How can I call an Uber driver without a phone?

From the menu, choose “Contact driver about a lost item”. Sign in and enter your contact number at the bottom of the page (you can add a friend’s if you’ve lost your phone). Tap “Submit” and Uber will make the connection.